Billing and Payments
As a subscriber, you agree to the following benefits and Terms: You must provide us and keep us up to date with accurate contact and payment information, including name, shipping address, and credit or debit card number. We save your payment information for ease of future shipments and charges. You are responsible for any fees or charges your issuing bank or credit card provider may charge you. If your payment to us is returned for any reason, we may bill your account again directly and seek payment by another method including a mailed statement. The Subscription Contract Between You And Us Filthy Clean Tees offers two subscription types: rebillable or recurring monthly subscriptions (“Month-to-Month Subscriptions”) and prepaid or annual monthly subscriptions (“3, 6 and 12 Month Subscriptions”).
Recurring Subscriptions: Only the 1-month (Month-to-Month) subscription can be cancelled. If you cancel after the renewal cutoff date (the 1st of every month), the cancellation applies to any further renewals. If a renewal order has already gone into production for you, it cannot be canceled, as your items have been personalized for you, and therefore can be be resold to another customer. If you request a refund within 24 hours after an initial order has been made and before your order has gone into production, there will be a $75 restocking fee for your items that have been made. By purchasing a Month-to-Month Subscription, you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. Your subscription will be automatically extended for successive monthly periods, at the then-current subscription rate. To cancel your Month-to-Month Subscription at any time, you must email us. If you cancel, you may use your subscription until the end of your then-current subscription term. If a coupon or promo code was used to subscribe to a Month-to-Month subscription, and your subscription is canceled – by you or by Filthy Clean Tees (refer to Termination section) – before your third box, you will be charged for the price difference of the coupon or promo code. Promo codes and coupons only apply to one month’s charge, unless otherwise explicitly stated – promo codes and coupons do not apply on an on-going basis or to more than one month’s charge. Filthy Clean Tees may submit periodic charges (e.g., monthly, fees) without further authorization from you, until you provide prior notice that you have terminated your subscription, which would terminate authorization. Or until you provide prior notice that you wish to change your payment method. Such notice will not affect charges submitted before Filthy Clean Tees reasonably could act. Any fees associated with cancellation will be charged before canceling a subscription and terminating authorization.
Pre-paid Subscriptions: By purchasing a Pre-paid Subscription, you acknowledge that your subscription has an upfront pre-payment feature for the then-current term. At the end of the then-current term, your subscription will be automatically expire. You may not cancel your pre-paid subscription before it is set to expire.
Your Subscription Contract
By purchasing any subscription, you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. Your subscription will be automatically extended for successive periods, at the then-current subscription rate. To cancel a Month-to-Month subscription, you must email us. Please note, subscriptions cannot be refunded, as the products are created and personalized specific to the customer. If you cancel your Month-to-Month subscription, you will not be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period.
Once your monthly box is shipped from us the box or products included cannot be returned, as the products are created and personalized specific to the customer. Unclaimed shipments may be returned back to us and can be shipped again to the customer once without extra costs. Any items that are received damaged or broken will be replaced with identical or similar items at no cost to the costumer, after photographs of the damage is emailed to us. Filthy Clean Tees may credit your account in lieu of replacing damaged items. Replacements are at the sole discretion of FilthyCleanTees.com.
Product & Quality Disclaimer
Filthy Clean Tees's personalized products are handcrafted one at a time, and not factory manufactured. It is therefore very rare to create identical items. Every piece is a creation of artisans, and based on craft styles that are unique to the vendor. There may be natural blemishes/variations that are NOT product flaws. Such variations are inherent in the manufacturing of handmade products, so you may find minor distinctions that make your Filthy Clean Tees items special and truly one-of-a-kind. The product images on the Site may differ from the products you receive due to variations in electronic screens settings (computer/laptop/tablet/Smartphones). Please note, your items are handmade and may have minor flaws that make them one-of-a-kind. Unless there is a misspelling, please enjoy the uniqueness of your items.
Risk of Loss
Any merchandise purchased from Filthy Clean Tees will be shipped by a third party carrier. As a result, title and risk of loss for such merchandise will pass to you upon our delivery to the carrier.
Product Accuracy and Limitation on Quantities
Excluding any content that may be submitted by Members from time to time, we strive to ensure that the information FilthyCleanTees.com is complete and reliable. Certain information may contain pricing errors, typographical errors and other errors or inaccuracies, which we may correct without liability. We also reserve the right to limit quantities purchased by Members and to revise, suspend, or terminate an event or promotion at any time without notice (including after an order has been submitted or acknowledged). We do not guarantee that all products described on our Site will be available.
We may terminate any user’s monthly subscription or access to our Site or Services, including access to any online discussion forum or chat room, in our sole discretion, for any reason and at any time, with or without prior notice. Examples of basis of termination are toxic customer interactions, and/or aggressive verbal or written customer communication, lying, stealing, or if Filthy Clean Tees feels our product or services are not a good fit for the customer. It is our policy to terminate users who violate these terms and conditions, as deemed appropriate in our sole discretion. You agree that we are not liable to you or any third party for any termination of your access to our Site or Services.
When signing up as a customer or creating an order, the user becomes a customer. The given information will be registered in our database. The information will be used for development, production, contacting and other suitable uses. The information may also be used for our marketing and research purposes. The information will not be passed on to third parties.
We collect certain personal information from you, including but not limited to, your name, email address, shipping address, credit card information, and information from Third Party Services that you give us access to. We also collect certain non-personal information from you, such as the details of your visits to our Site, including but not limited to the type of browser and operating system you use, traffic data, location data, logs and other communication data and the resources that you access and use on the Site. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. We never share your email.
How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. For example, when you subscribe to a Monthly Subscription, you consent to have your account charged on a monthly basis, until directed otherwise in writing. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@FilthyCleanTees.com.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. Payment: If you choose a direct payment gateway to complete your purchase, then Stripe stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
Third Party Links and Services
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Effective Date: April 1, 2018